What is it? Wi-Fi calling allows customers to expand their coverage in limited reception areas by sending and receiving calls and text messages over Wi-Fi…
View More 2.23 WiFi CallingCategory: Section 2 – Corpserv
2.12 Samsung Smart Switch
Switch from Android, Blackberry, Windows Mobile, or iOS to Galaxy. Using Smart Switch to transfer everything that’s important to you from your old phone to…
View More 2.12 Samsung Smart Switch2.22 MMS Cheat Sheet
Examples of requests: When you get an email from a Telus customer (see screenshot below), forward the email to the following two email addresses and…
View More 2.22 MMS Cheat Sheet2.21 Instructions on how to submit Bell Cases
Step 1: Login to Bell.force.com Username: dwilliamson@wpci.com Password: Changes every three months – the password is usually located on a sticky in the Corpserv room…
View More 2.21 Instructions on how to submit Bell Cases2.20 Data block
CORPDTBLK -Data Block (for non PTT). Restricts all data (domestic & roaming). Not available for data only devices. Blocks data for PTT usage, MMS &…
View More 2.20 Data block2.19 Special Orders – Email Template
Please use the following template for special orders. Hello (Customer), Thank you for your order. Please review, sign and return the attached so we…
View More 2.19 Special Orders – Email Template2.18 PFO Pricing
Broader Public Sector Pricing Options Base Plan Option 1 – VOR 1021 w/ 24 month HUG Option 2 – VOR 5819 Option 3 – Retention…
View More 2.18 PFO Pricing2.17 Bulk Hardware Upgrade
Overview The Bulk tool allows processing of Bulk hardware upgrade orders. Subscribers on a bulk upgrade order can be from different account(s) as long as…
View More 2.17 Bulk Hardware Upgrade2.16 Apple Care
Business rules AppleCare+ can only be sold on a newly purchased Apple iPhone, on the same day within a Bell store, or within 60 days…
View More 2.16 Apple Care2.15 Apple Watch Activation – Corporate
Eligibility requirements for apple watch: Client must have an iPhone SE, 6 or newer Rate plan must have unlimited nationwide calling and a shared data…
View More 2.15 Apple Watch Activation – Corporate