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WPCI SOP

Standard Operations Procedural Guide
WPCI SOP
Standard Operations Procedural Guide
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Tag: service tickets

Section 4 - Service

4.3 Web-Portal (Service Tickets)

Kevin Chung March 12, 2019 No Comments service tickets

To access the web-portal to view the repair tickets submitted by customer visit. https://www.wpci.com/admincenter/ Login with the credentials you were provided. Select ‘Repair Options’ Unassigned…

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Section 4 - Service

4.1 Logging a service ticket

Kevin Chung March 12, 2019 No Comments service tickets

The best experience is for us to log the ticket for them if we have the details.  The second best is to offer and request…

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Categories

  • Glossary of Terms
  • Revisions
  • Section 1 – Orders
  • Section 2 – Corpserv
  • Section 3 – Shipping
  • Section 4 – Service
  • Section 5 – Operations and Inventory
  • Section 6 – Other
  • Specifications
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