After reception has been completed in Device Hub, you will need to close the repair ticket completely with SBE. From the Dashboard click on the…
View More 4.17 Device HUB – Closing a repair after receptionTag: device hub
4.16 Returning BUYR/DOA device back to Bell
Before an item can be returned back to Bell some preliminary checks need to be completed: Device is inspected fully to ensure passwords, iCloud and…
View More 4.16 Returning BUYR/DOA device back to Bell4.14 Device HUB – Receiving a shipment (Receiving Items from SBE)
Once SBE ships back repaired devices, you are required to show receipt of receiving by doing this in device hub. Login to device hub using…
View More 4.14 Device HUB – Receiving a shipment (Receiving Items from SBE)4.13 Device HUB – Creating a shipment (Sending Items to SBE)
Before you can create a shipment, a repair ticket must exist in device HUB. Login to device hub, click ‘Back-Office’. Under Logistics select ‘Shipment’ Check…
View More 4.13 Device HUB – Creating a shipment (Sending Items to SBE)